Contact New York Potty Direct
Call to get a free quote, book a rental or change an existing one. One number handles everything, statewide.
When to call
Any time. The line is answered day and night, weekends and holidays included, 24/7.
Same-day delivery is often doable when a unit and a driver are free, and calling in the morning improves the odds.
Where we work
New York State, from New York City and Long Island to Buffalo. We confirm coverage for your exact address when you call.
See service areasKeep these in front of you
Ballpark answers are fine. They let us check the calendar and price it properly on the first try.
Name and callback number
An email too if you want the booking confirmed in writing, plus the name of the person on site.
What you need
Standard, flushing, wheelchair-accessible, a trailer, sinks, showers, tanks or pumping only. Not sure? Describe the job and we will recommend something.
Dates and length
Drop-off day, event or shift hours, and when the units should leave.
Delivery location
Street address or cross streets, plus building, loading-zone or permit rules, gate access and the surface where units will sit.
Anything else we should know
Headcount at peak, food or alcohol, accessibility needs, power and water on site, and any winter or weather concerns.
Common reasons people call
A quick primer on each, so you know what we will ask.
Construction restrooms
Crew ratios, weekly pumping and units that can ride a crane.
DetailsAn event, shoot or wedding
Guest counts, flushing units, trailers and sinks.
DetailsSomething urgent
Burst pipes, storm damage, relief sites and crowds you did not expect.
DetailsA rental you already have
Extra visits, moving a unit, more time or an earlier pickup.
DetailsQuestions about reaching us
What is the best way to reach New York Potty Direct?
Phone (888) 859-8608. Pricing, bookings, changes and service requests all go through that one line, so you hear right away whether your date and address work. It is answered 24/7.
Is there an online form or email address?
No. Availability turns on the exact street, date and access, and a five-minute call settles that faster than an inbox. The pre-call checklist lists what to have in front of you.
I already rent from you. Where do I call for a pump-out, a move or pickup?
Same line: (888) 859-8608. Give the drop-off address and say what you need, whether that is an extra visit, a unit moved across the lot or an early pickup.
Do you serve my part of New York?
We take calls from the five boroughs and Long Island to the Hudson Valley, the Capital Region, Central New York and Western New York. Coverage for a specific address is confirmed on the call. See the service areas page for local planning notes.
Speak with someone who knows New York sites
Availability, unit choices, delivery and pumping, all on one call. We answer calls 24/7.